Confidentiality Policy

At Capitals 28, protecting the privacy of our clients is a fundamental part of how we operate. Individuals and families trust us with sensitive information throughout their residency and citizenship journeys, and we treat that trust with the highest level of responsibility. This policy explains how we collect, process, safeguard, and use personal data in accordance with international data protection standards, including GDPR.

Information We Collect

To provide our services effectively, we may gather certain personal and financial details from clients. This information can be obtained through online forms, email communication, telephone conversations, in-person meetings, and submitted documentation related to applications. In addition, our website may use cookies and analytics tools to improve functionality, enhance browsing experience, and support website security. Users may adjust their browser settings at any time to manage or disable cookies.

How We Use Personal Data

The information we collect is used solely for purposes connected to the services we provide. This includes preparing and managing application files, communicating updates, meeting legal and regulatory requirements, and ensuring the accuracy and efficiency of our processes. All data is handled in compliance with GDPR and relevant privacy laws. When consent is required—for example, for newsletters or online subscriptions—we provide clear options for clients to opt in or opt out freely.

Information Sharing and Disclosure

Capitals 28 does not sell or distribute client information for commercial purposes. Data is shared only when necessary for completing an application, when a client has provided explicit authorization, or when required by law. In cases where information must be submitted to governmental authorities or approved partners involved in the application process, it is transferred securely and treated with strict confidentiality.

Data Security and Protection

We employ a combination of advanced security measures to maintain the safety and integrity of personal information. Access to sensitive data is restricted to authorized team members who require the information to perform their duties. Our internal systems use secure storage protocols and encrypted connections to protect data transmitted through our website. Regular internal reviews and employee training ensure that privacy standards are maintained consistently.

Client Rights

Clients have the right to request access to their personal information, to correct inaccuracies, or to request the removal of specific data in accordance with applicable regulations. Questions regarding data handling or privacy practices may be directed to [email protected], and our team will respond promptly.

Our Commitment

Confidentiality is central to every client relationship at Capitals 28. We are committed to protecting personal information with transparency, integrity, and professionalism, ensuring that privacy is upheld at every stage of our work.